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Get the results your company can only dream of.

Extend your reach into new markets, provide stronger customer support or even retain your existing customers.  Virtually any business process can be executed by phone, web or email can be outsourced to MYDCT.  

Inbound Calls

Over the last decade we have processed calls for many Fortune 500 companies and small businesses in the retail, communications, travel, hotel, home services, roadside, manufacturing, health and that's just to name a few. 

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Inbound services focus on taking the incoming phone calls to your business or organization. Examples of the many inbound services include: telephone answering, order processing, dispatch and help desk services.

Outbound Calls

Outbound Call Center Services is a leading service that is guaranteed to help organizations with customer retention, sales,  building customer rapport. In addition to the aforementioned things outbound services also include telesales, telemarketing, quality assurance and market research. 

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We make outbound calls for you!. 

Customized Call Center Outsourcing Services

MYDCT can help you design a call center outsourcing program that precisely fits your needs. We will customize your script accordingly, and provide you with highly trained agents who are available 24/7/365 to support your program. Additionally, with our nationwide network of call centers, we can give you access to a wide range of call center expertise in both business-to-consumer (B2C) and business-to-business (B2B) programs.

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MYDCT can also assist with fulfillment, data processing. In addition to our own in-house quality assurance team, we use an independent third-party firm to evaluate our service levels. Isn't it time you put our award-winning call center outsourcing team to work for your business?

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  • Why Choose MYDCT Corp for Virtual Assistant Services?
    There's one thing for certain, MYDCT Corp knows business! We recognizenthe struggels that business face on a day to day basis. Finding reliable resources to maintain company integrity and expand operations can be a difficult task BUT, we're happy you found us. The key to finding a great virtual assistant comes from understanding what you’ll be comfortable delegating. This will be different for everyone, therefore, it’s essential to take the time and discover what current tasks are hindering your availability and ability to work effectively and efficiently. If you're having a difficult time curating a task list to delegate schedule a brainstorming session with our CEO. It's been said that her perception of business could be taught at any university. TRUST us she's passionate about your business growth. Besides the afore mentioned things we are simply the BEST at what we do. Over the last 11 years our client list has grown tremendously. We can't wait to add you to our client list.
  • How much does a Virtual Assistant (VA) cost?
    Pay can be on a per project basis—hourly or fixed-price. However, the cost is solely based on the logistics of the project. Request a Quote for VA services. We can't wait for you to meet the team!
  • Where is your Virtual Assistant located?
    Our Virtual Assistants reside in the United States and United Kingdom. Thier native tongue is English and some have second tongue in Spanish.
  • What are your business hours? Can a Virtual Assistant work onsite?
    Great Questions. Our Virtual Assistants schedule their hours according to the clients needs. Yes, a Virtual Assistant is allowed to work onsite. If a Virtual Assistant is required to work onsite, additional charges may apply.
  • Can I talk directly to my Virtual Assistants
    Sure you can! You will have direct phone number and email address to your Virtual Assistant.
  • I have more questions, who should I speak with?"
    We love answering questions. Contact us at 866-996-1115 or mydct@mydct.net.
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